Zabtha — Home Maintenance Service Coordination in Qatar

The product idea

An Arabic platform for Qatar that helps users request repairs and small household tasks, then coordinates the right technician by service type, area, and time.

The problem

Customers need a clear way to coordinate repairs and household tasks from their phones without confusing categories or repeating the same explanation before finding the right technician.

Intended users

Individuals and families in Qatar who need plumbing, minor electrical, air-conditioning, appliance, TV mounting, furniture assembly, light moving, or general maintenance services.

The goal

Make the request understandable from the first visit and help customers send the issue type, area, preferred time, and photos through WhatsApp.

User flow

The customer selects the issue or task type, area, and preferred time, then sends the details and photos through WhatsApp so the appropriate technician can be coordinated.

SeenTK’s role

We analyzed the idea and Qatar market, designed the responsive Arabic experience, developed the frontend and service pages, built the request flow, and prepared the domain, deployment, and search setup.

The solution

We designed and developed a lightweight Arabic-first experience with RTL support, dedicated service and area pages, and a direct WhatsApp-connected request flow.

Key challenges

The implementation focused on clear Arabic content, fast loading, responsive behavior, a short request journey, and search preparation without overstating the service scope.

Technical implementation

The frontend uses React, Next.js/Vinext, TypeScript, and CSS with Cloudflare hosting and domain connection. We added service and area pages, structured data, canonical URLs, sitemap and robots files, Google Search Console verification, and IndexNow submission.

Implemented capabilities

Plumbing and minor electrical services, Air-conditioning and appliance service categories, TV mounting and furniture assembly, Light moving and general maintenance, WhatsApp-connected request flow, Dedicated service and area pages

Technology and scope

Qatar market and project analysis, Responsive Arabic-first experience, Service and area pages, WhatsApp request flow, Performance and on-page SEO, Custom domain, HTTPS, Search Console, and IndexNow

What we learned

For small home-service coordination, clarity about the task type, area, and next step matters more than adding many form fields.

Documented result

The website is published on a custom HTTPS domain, verified in Google Search Console, and submitted through its sitemap and IndexNow. We do not publish unverified customer, request, or rating figures.

Status and what this project proves

Published Arabic-first service platform on a custom domain and prepared for indexing. This case study shows SeenTK’s ability to build an Arabic-first service platform for Qatar, connect the request journey to WhatsApp, and prepare focused pages for speed and indexing.

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